At BOA, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website and utilize our services. By accessing our website, you consent to the practices described in this policy.

Information We Collect

We gather various types of information when you interact with us, including:

Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping address, and payment information. This data is essential for processing your orders and providing customer support.

Usage Data: We collect information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and time spent on each page. This information helps us enhance our website and services.

Cookies and Similar Technologies: We utilize cookies, beacons, and similar tracking technologies to gather information about your preferences and browsing behaviour. For more information, please refer to our Cookie Policy.

How We Use Your Information

We utilize your information for the following purposes:

Order Processing: To process and fulfil your orders, including sending order confirmations, shipping notifications, and receipts.

Customer Support: To respond to your inquiries, handle returns, and provide assistance.

Personalization: To customize your experience, recommend products, and display content that may interest you.

Marketing and Promotions: With your consent, we may send you emails or messages about new products, special offers, or updates. You can opt out of these communications at any time.

Website Improvement: To analyse site traffic, understand user behaviour, and enhance our website’s functionality and content.

Legal Compliance: To comply with applicable laws, regulations, and legal requests.

How We Share Your Information

We may share your personal information with trusted third parties for the following reasons:

Service Providers: We may disclose information to third-party service providers that assist us with payment processing (e.g., RazorPay), order delivery (e.g., ShipRocket), website hosting, analytics, and marketing.

Legal Requirements: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our business, customers, or others.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality agreements.

Your Privacy Choices

Access and Update: You can access and update your account information by logging into your account on our website.

Delete Your Information: You may request the deletion of your personal information. Please note that certain information may be retained as required by law or for legitimate business purposes.

Marketing Communications: You can opt out of receiving promotional emails or messages by clicking the “unsubscribe” link in any promotional email or by contacting us directly.

Data Security

We implement industry-standard security measures to protect your information, including encryption and access controls. While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our website and services, you consent to the transfer of your information to these countries, where data protection laws may differ from those in your jurisdiction.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated date will be revised accordingly. We encourage you to review this policy periodically.

Contact Information

Email: info@theboagallery.com

Phone: +91 72082 56585

Business Hours: Monday to Friday, 11 AM to 6 PM IST

Last Updated

This document was last updated on October 29, 2024.