At BOA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website and use our services. By accessing our website, you consent to the practices described in this policy.

Information We Collect

We gather the following types of information when you interact with us:

1. Personal Information
   When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping address, and payment information. This data is essential for processing your orders and providing customer support.
2. Usage Data
   We collect information about your interactions with our website, such as your IP address, browser type, operating system, pages visited, and time spent on each page. This information helps us improve our website and services.
3. Cookies and Similar Technologies
   We use cookies, beacons, and similar tracking technologies to gather information about your preferences and browsing behavior. For more details, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Processing
   To process and fulfill your orders, including sending order confirmations, shipping notifications, and receipts.
2. Customer Support
   To respond to your inquiries, manage returns, and provide assistance.
3. Personalization
   To customize your experience, recommend products, and display content that may interest you.
4. Marketing and Promotions
   With your consent, we may send you emails or messages about new products, special offers, or updates. You can opt out of these communications at any time.
5. Website Improvement
   To analyze site traffic, understand user behavior, and enhance our website’s functionality and content.
6. Legal Compliance
   To comply with applicable laws, regulations, and legal requests.

How We Share Your Information

We may share your personal information with trusted third parties for the following reasons:

1. Service Providers
   We may disclose information to third-party service providers that assist us with payment processing (e.g., RazorPay), order delivery (e.g., ShipRocket), website hosting, analytics, and marketing.
2. Legal Requirements
   We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our business, customers, or others.
3. Business Transfers
   In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality agreements.

Your Privacy Choices

You have several options for managing your privacy:

1. Access and Update
   You can access and update your account information by logging into your account on our website.
2. Delete Your Information
   You may request the deletion of your personal information. Please note that certain data may be retained as required by law or for legitimate business purposes.
3. Marketing Communications
   You can opt out of receiving promotional emails or messages by clicking the “unsubscribe” link in any promotional email or by contacting us directly.

Data Security

We implement industry-standard security measures to protect your information, including encryption and access controls. While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our website and services, you consent to the transfer of your information to these countries, where data protection laws may differ from those in your jurisdiction.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated date will be revised accordingly. We encourage you to review this policy periodically.